FAQs

How do I use ByErim oil?
We recommend applying the oil with your hands to your scalp/beard area, then work it through the lengths of the hair down to the bottom. Leave on for a minimum of 20 minutes and wash off. Please patch test before using!

What are the benefits of the oil?
Based on a consistent period of usage, users have seen stronger, shinier, longer hair. However results vary from person to person! 

How often should I use the oil?
1-2 times a week, with best results based on consistent usage over an extended period of 3+ months. Results are not immediate!

How long does the oil last?
The oil is safe to use within 28 months of manufacturing. The BBE (best before) date will be on the base of your bottle.

Is it safe for coloured/dyed hair?
As this oil contains Amla oil which is known to reduce hair greying, we recommend speaking to your colourist before purchasing as the effect depends on the dye used etc.

Can I change or cancel my order?
All sales are final, however if you are unsatisfied with your purchase due to defect etc, please get in touch via contact@byerim.com.

What forms of payment do you take?
We accept all major credit/debit cards and Apple pay.

Where is my order?
Once you’ve placed your order you will receive an email confirmation. A following email will be sent when your order is despatched to let you know your ByErim products are on their way to you. Shipping to the UK usually takes 2-4 working days and outside the UK can be up to 20 working days. All items are posted 2nd class. For more info, please visit our Shipping Policy page.

Can I use multiple promo codes?
Only one promo code can be used per order.

Ordering during holiday, launch or sale periods
Please keep in mind that during holidays, limited edition launches or sale periods order processing may vary. If a product becomes out of stock once you've ordered we will email to inform you when the items return in stock and when they will be delivered.

Where can I find ingredient listings?
You can find full ingredient listing on our website and product packaging. If you have any questions about specific ingredients you can ask us via the contact page.

Are your products cruelty-free?
We are firmly against animal testing of any kind.

Are your products appropriate for vegans?
Yes, ByErim hair oil is vegan-friendly.

How safe is the oil?
ByErim oils have full certifications for stability and have a full and comprehensive CPSR, so are certified as 100% safe for topical use, however user discretion is always advised. As the oil contains essential oils, we do not recommend using it during pregnancy.

What is ByErim?
A collection of products belonging to ByErim Ltd.